Our CEO, Martin Walmsley has worked 20 years for the major banks got sick of the politics that came with working majors from a staff member’s point of view.  He found the culture was toxic. Martin believed banks had lost sight of the client and put sales targets above customer service. Each sales staff member was more concerned about what they bring home in bonuses compared to actually looking after the client.  The successful staff members according to banks success over the relationship. Since the Royal Commission changed pay structure standard and large bonuses – large base salaries with minimal bonuses, however, expect the same result from that salary.

With over 20+ years of experience, Martin has been writing lending or overseeing lenders.  Part of his roles in the past has been to mitigate the harder to place deals; working with credit managers in writing and managing credit scores, placing tricky loans that no one wants to deal with. Martin was renowned at Westpac because he would take on deals no one else wanted to.  He rarely got vanilla deals. Martin specialises in self-employed lending USPs. “If Marty can’t get it approved, no one can”, they used to say. BankWest was known as ‘Mr Mortgage’.

Martin holds Diplomas and training Cert IV Mortgage Management accredited with over 30 lenders.  We are members of the MFAA and hold and also maintain membership with AFCA.  We are professionally insured with personal and indemnity, public liability, have a police check, etc. Our Credit Representative # 497350 – to secure this number you need all the memberships and insurances above.  If Martin declares bankruptcy or gets arrested he would lose this number and more than likely never hold again, therefore, he has a lot to lose if he does not trade with impeccable professional conduct in the financial market place.

Because we may not give answers want to hear the answer you need to hear – what we say will be the TRUTH and nothing but the truth.  This means whether a month away or two years away from purchasing will get you there – manage and hold your hand through the first interview right through past settlement and be the intermediary and negotiator between you and your bank to ensure NBS Home Loan clients are empowered to ensure that the bank treats them right and fairly and we expect no less than this conduct for our lenders.

If our lenders are not looking after clients I do not keep them on.  We do not care about lenders sales results, we care that they look after our clients.  We only bring a lender on board if they trade under our brand and they trade under our rules, standards which are incredibly high.

Martin holds Diplomas and training Cert IV Mortgage Management accredited with over 30 lenders.  We are members of the MFAA and hold and also maintain membership with AFCA.  We are professionally insured with personal and indemnity, public liability, have a police check, etc. Our Credit Representative # 497350 – to secure this number you need all the memberships and insurances above.  If Martin declares bankruptcy or gets arrested he would lose this number and more than likely never hold again, therefore, he has a lot to lose if he does not trade with impeccable professional conduct in the financial market place.

Generally paid by the bank and no costs to the consumer.  In some cases with extremely complex lending or where there is no payment to be made by the bank, at settlement a fee will be negotiated before any work is undertaken.